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September 25, 2006

UK Fund Management Companies are Failing to Meet Investors Demands for Internet-Based Customer Service

Despite demand from investors to interact through a range of channels including email, web self-service, online chat and telephone UK fund management companies are so far failing to deliver on the promise of these technologies, according to a customer service audit released today by Talisma Corporation, provider of enterprise Customer Interaction Management (CIM)

From UK Fund Management Companies are Failing to Meet Investors Demands for Internet-Based Customer Service

Posted by Murray at September 25, 2006 05:30 PM