« Symbionics Reduces Phone & Internet Overhead with MegaPath Duet Service | Main | Verizon Introduces Its Revolutionary All-Fiber-Optic Network And FiOS Internet Service In Brooklyn »
August 22, 2007
Banking Contact Centres Beat Internet for Customer Service
Despite UK banks investing millions in the internet, it is faster to phone contact centres for basic information, according to the latest annual multi-channel customer service research from eService provider
From Banking Contact Centres Beat Internet for Customer Service
Posted by Lorren at August 22, 2007 01:27 PM
