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July 14, 2007
Improving customer service is Smit's key goal at Charter
If there's one thing Neil Smit wants to do at Charter Communications Inc., he says, it is to "improve the customer experience." It's a key goal for the nation's fourth-biggest cable provider, long lambasted for lousy customer
From Improving customer service is Smit's key goal at Charter
Posted by Ryan at July 14, 2007 09:52 AM
